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Denise Layfield

Denise Layfield
McCormick & Company | Vice President – Global Supply Chain Planning & Customer Fulfillment

Biography

Denise Layfield is Vice President - Global Supply Chain Planning & Customer Fulfillment for McCormick & Company. In this role, she oversees global supply chain planning, order fulfillment, and the sales and operations planning processes. She is also responsible for talent management for the planning function across all of McCormick's operations.

Throughout her thirty-year career, Denise has managed all aspects of the supply chain—plan, source, make and deliver. She joined McCormick in 1976 as a Laboratory Technician and then served in a number of roles including Materials Manager, Plant Manager for the North America spice manufacturing plant, Director of Materials and Logistics, Director of Ingredient Sales for the US Industrial Division, and Director of Supply Chain Planning and Strategy for the US Consumer Division.

Ms. Layfield earned her B.A. degree in Business and Marketing from the College of Notre Dame of Maryland. She has served as a panelist and featured speaker at numerous industry round tables and workshops. Ms. Layfield also served as Chair of the Supply Chain Council in 2005.

Hal Sirkin

Hal Sirkin
The Boston Consulting Group | Senior Partner & Managing Director Chicago

Biography

Hal Sirkin, Senior Partner and Managing Director, has been with The Boston Consulting Group for 28 years. He has extensive operations experience across a wide range of topics and industries in locations all around the world. Hal has held a number of firm leadership roles, including serving as global leader of the Operations practice, global leader of the E-commerce and Information Technology practice, North American leader of the Travel and Tourism practice, and North American leader of the Operations practice.

In addition to his client work, Hal is coauthor of Globality: Competing with Everyone from Everywhere for Everything published by Hachette Books in 2008, and also coauthor of Payback: Reaping the Rewards of Innovation, with Jim Andrew. He is a monthly columnist for Business Week Online's Managing Channel and a monthly columnist for the New York Times syndicate. Hal has authored a wide range of articles for periodicals such as Harvard Business Review, Industry Week, The President, and the Journal of Business Strategy.

Hal earned an MBA from the University of Chicago, where he was first in his class, and a bachelor's degree from Wharton, summa cum laude. He is also a certified public accountant.

John Zapko

John Zapko
Lenovo | Vice President, Global Procurement

Biography

John Zapko is vice president of global procurement at Lenovo. He currently leads a global team responsible for both direct and indirect procurement including commodity, assembly, software, and contract services for Lenovo's PC products and operations worldwide. In this role and as a global procurement leader at Lenovo for seven years, John is responsible for sourcing, supplier management, supply and commercial operations for the company's global supply chain.

Prior to joining Lenovo in 2005, John held several global supply chain management and executive positions during a 21 year career with IBM. These roles also included procurement as well as operations, planning, manufacturing, customer fulfillment, business transformation, strategy and global customer operations with 10+ years in IBM's Personal Computing Division.

John earned his MBA from Rider University and a BS in Business Administration from Wilkes University. He currently resides in Cary, North Carolina near Lenovo's United States headquarters in Morrisville.

James Hill
Targus Group International, Inc. | Senior Vice President Operations

Biography

James Hill joined Targus Group International as Senior Vice President of Integrated Supply Chain Management in July of 2011. In this role, he is responsible for overseeing Targus’ global operations including sourcing, supplier management, Demand and Supply planning, Quality, Supply Chain Compliance, Distribution, Logistics, and Customer Service. In addition to the regional Operations teams, James manages a central Global Sourcing Group (GSG) in Hong Kong and Shenzhen, China.

Prior to joining Targus, James was Vice President of Supply Chain Operations and Demand Planning at Callaway Golf Company. James managed global supply chain functions for more than five years with Callaway, added responsibility for golf club manufacturing operations for two of those years, and led project work including site selection, facility development, and ramp-up of a new production facility in Monterrey, Mexico.

James started his career with NUMMI (New United Motor Manufacturing) the Toyota / GM joint venture and also spent time with Compaq Computer, JDS Uniphase, and Biogen Idec.

He earned a BS degree in Business Administration from Cal State University, Hayward and has continued academic study over his career through graduate coursework and executive education at Golden Gate University, the University of San Diego, and Harvard Business School.

Linda Conrad

Linda Conrad, SIRM-E
Zurich Financial | Director of Strategic Business Risk Management

Biography

Linda Conrad is Director of Strategic Business Risk Management for Zurich. She leads a global team responsible for delivering solutions about supply chain risk, business interruption modeling, Enterprise Risk Management (ERM) and Total Risk Profiling. She serves on the Supply Chain Risk Leadership Council and is featured in a Wall Street Journal Microsite.

Linda has addressed enterprise resiliency issues in print and television appearances, including CNBC and Fox Business News. Linda holds a Specialist designation in ERM, and serves on the Board of the Institute of Risk Management in London.

Jared Sullivan

Jared Sullivan
CBRE Econometric Advisors | Economist

Biography

Jared Sullivan is an Economist with CBRE-Econometric Advisors (CBRE EA). He is involved with the production of the U.S. industrial products and is responsible for monitoring economic trends and understanding how they will affect the industrial market. Jared is also involved with the production and development of CBRE EA's global forecasting platform. In addition he is responsible for analyzing economic and real estate trends for Europe's office market. Jared is fluent in German; he holds a Bachelor of Science degree in Economics and a Master's degree in Applied Economics from Montana State University.

Dan Gilbert

Dan Gilbert
Barnes & Noble, Inc. | Executive Vice President, Operations and Customer Service

Biography

Dan Gilbert's team at Barnes & Noble is responsible for enabling every sale of every product through every channel, and supporting all Barnes & Noble customers after they buy. His team oversees warehousing and fulfillment of $6 billion in annual sales through 700 bookstores nationwide, fulfillment of direct-to-consumer BN.com sales, and Customer Service operations. In addition, Gilbert's team leads the end-to-end supply chain for the company's NOOK® Reader/Tablet product line, including new product introduction, sourcing, manufacturing, distribution and post-sales support.

Gilbert joined Barnes & Noble from Cisco Systems, Inc., where he served as Vice President of Customer Operations, leading a worldwide team responsible for managing over $30 billion in product and service orders annually from quoting through delivery. At Cisco, he launched and led Lean Forward, a collaborative effort to reduce inefficiencies in the supply chain shared by Cisco, two-tier distributors, and value-added resellers for the purpose of reinvesting the savings into growing Cisco's distribution business.

Prior to joining Cisco in 2005, Gilbert served as Vice President of Customer Service and Quality at Palm, Inc., leading the turnaround of global call center and repair operations and building a process and team that drove customer feedback directly into hardware and software enhancements. Before Palm, Gilbert served as a consultant in the turnaround of European auction provider QXL Ricardo PLC. At startup Webvan, he was Director of Delivery Operations from first revenue shipments through company expansion and restructuring. A graduate of the Massachusetts Institute of Technology, he started his career in management consulting with McKinsey & Company and A.T. Kearney.

Gilbert is an active member of the early-stage investment group Band of Angels and a Limited Partner in the Acorn Fund. He sits on the Executive Advisory Board of SCM World and on the Board of Directors of Belgian company DVDPost. He is a conference speaker on the subjects of business transformation and finding new ways for operational organizations to drive top-line growth. Gilbert maintains offices in Palo Alto, CA, and New York City and he, his wife Judy, son John, and daughter Sarah reside in Portola Valley, CA.

Michael Moore

Michael Moore
Hospira, Inc. | Vice President of Supply Chain

Biography

Michael Moore, Vice President of Supply Chain for Hospira, has over 26 years of supply chain experience. A graduate of the US Naval Academy, he served in the Navy’s nuclear submarine program before his business career with Procter & Gamble, Clorox (Director of Planning, Vice President of International Product Supply) and Mars Chocolate NA. He manages global planning, deployment, transportation and distribution center operations, and recently led a redesign of Integrated Business Planning for Hospira.


C. Dwight Klappich

C. Dwight Klappich
Gartner | Research Vice President

Biography

Mr. Klappich joined Gartner in April 2005 with the acquisition of Meta Group, where he spent five years as a research vice president leading supply chain management coverage. His focus was on enterprise business applications, with an emphasis on supply chain management. His application research covered warehouse management, global trade management, transportation management demand fulfillment and supply chain planning. Before Meta Group, Mr. Klappich was vice president of manufacturing marketing for Ross Systems and director of marketing for LPA Software (renamed Xelus and subsequently acquired by ClickCommerce and later Servigistics). Previously, he held positions with leading supply chain management vendors Manugistics (supply chain planning and transportation) and Distribution Management Systems (warehouse and fulfillment management). Mr. Klappich has 32 years in the IT Industry, including more than 10 years with Gartner and 30 years of SCM process automation and supporting technologies experience.

Dwight Klappich's research focuses on the strategic role logistics plays in leading-edge SCM organizations and how SCM leaders' technology strategies and tactics are differentiated from their peers. Mr. Klappich is a recognized authority on logistics technologies notably warehouse and transportation management systems. His primary focus is on the role that technology plays in transforming logistics operations. He works with brand-owners, vendors of logistics technologies and the IT related issues with supply chain outsourcing to 3PL's. His focus on outsourcing is on how technology supports, enables and transforms the shipper/3PL relationship. He also studies the challenges of managing a federated supply chain where SCM organizations need to manage multi-enterprise business processes where numerous parties participate in an end-to-end business process. His research finds that, in the majority of global logistics operations, some processes continue to reside within the enterprise and others are increasingly outsourced to third parties, and these organizations are struggling to develop an architecture that allows all parties to collaborate effectively across an extended, federated, supply chain. His research has identified two promising and intersecting models - supply chain execution convergence and multienterprise business process platforms - that are emerging to address the needs of global logistics. He believes that the intersection of these models will help address the need to synchronize end-to-end processes across multiple enterprises.


Simon Ellis

Simon Ellis
IDC Manufacturing Insights | Practice Director, Supply Chain Strategies

Biography

Simon Ellis currently leads the supply chain strategies practice area at IDC Manufacturing Insights, one of IDC’s industry business units that address the current market gap by providing fact-based research and analysis on best practices and the use of information technology to assist clients in improving their capabilities in key process areas. Within the supply chain practice, Mr. Ellis specializes in advising clients on LCS (Low Cost Sourcing), Lean, Six Sigma and more. Mr. Ellis also contributes his supply chain expertise to IDC Retail Insights research.

With over 20 years of experience in the industry, Mr. Ellis most recently was the Supply Chain Strategy Director/Futurist for Unilever North America, a $12 billion division of Unilever, the maker of such well-known products as Dove, Suave, Wisk, All, Q-tips, and Vaseline. Mr. Ellis was responsible for leading the implementation of key new technologies that impacted the future of the Unilever Supply Chain. Specifically, he led the North American RFID and e-Catalog teams, and was the project leader for the new Data Management Organization.


Roddy Martin

Roddy Martin
Independent Analyst and Thought Leader

Biography


Bob Ferrari Facilitated by Bob Ferrari, Independent Analyst and writer of one of the "top ten" supply chain blogs—Supply Chain Matters.

Biography

Bob Ferrari is Founder and Executive Editor of the Supply Chain Matters Internet blog, as well as the Managing Director of the Ferrari Consulting and Research Group. Bob is a highly visible supply chain thought leader, industry analyst, consultant, writer and speaker who provides both a practical and thought provoking perspective for global supply chain business process and information technology needs. His blog, Supply Chain Matters currently is among the top ten blogs commenting on global supply chain developments, and currently averages between 45,000-50,000 visits per month.

His professional background includes many years of multi-functional supply chain management experience in roles within high tech and other industries that include planning, operations, fulfillment, information systems and customer service areas.

His experience further includes executive leadership roles in supply chain technology marketing and consulting with both mid-market and enterprise technology vendors including SAP AG and Oracle Corporation.

Bob's background features two different research leadership roles in the Industry Analyst community providing research direction and insights for global supply chains for both IDC Manufacturing Insights and AMR Research.

Bob holds CSCP (Certified Supply Chain Professional), CPIM (Certified in Production and Inventory Management) certifications. Bob is also a longstanding member of the Council of Supply Chain Management Professionals (CSCMP) and serves on the North America Leadership Team of the Supply Chain Council. He has been a prior board member for the MIT Forum for Supply Chain Innovation.

Gary Kilponen And chaired by Gary Kilponen
Vice President Operations
Cameron Valves and Measurement Group